Ashley HomeStore in Winston-Salem, NC Closed now

Reviews about Ashley HomeStore

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  March 03, 2020, by Rebecca Cram
  My first and of course last experience, shopping at this location has not been a very good one. We purchased a dining set (table and 4 chairs) at this store. They delivered it after a month of delay. But as soon as the guy took it out of the box I noticed that the legs are scratched and let him know that I wasn't accepting that. He called the customer service and then had me on the phone with the customer service. She said it was fine and that they would replace the legs with new ones. However, 5 days passed and I got no call. I called them to check on my delivery and they said I have to wait 1 more week. So they delivered the new parts after a week and again it had scratches on 2 of the legs. I am really pissed off now and going to return it ASAP. I won't go back to this store for sure.